Cancelling an order before the product has shipped
Cancelling an order after the product has shipped
BruEcom does not allow orders to be cancelled after the item has entered the shipping process.
Cancellation and fees
Abusive buyer behavior
Prohibited activity includes, but is not limited to:
- A buyer claiming an item was not received when there is proof of delivery to the buyer’s address
- A buyer repeatedly cancel orders for unknown reasons
For more information, refer to our Terms and Conditions. BruEcom reserves the right to indefinitely suspend the buyer’s coverage under the BruEcom Buyer Protection.